Refund and Returns Policy

✅ When Refunds May Be Considered

We may issue a refund only under the following exceptional circumstances:

  • 🛠️ You are unable to download the product due to a verified technical error on our platform.
  • 📂 You received a file that is materially broken or incomplete, and support was unable to resolve it within 5 business days.
  • 🔄 You accidentally purchased the same product more than once (duplicate order within 24 hours).

❌ Non-Refundable Situations

We do not offer refunds under the following conditions:

  • You changed your mind after purchase.
  • You misunderstood the product’s functionality or compatibility (please review product pages carefully).
  • You lack the technical skills to use the product.
  • You request a refund for reasons unrelated to product performance.

📩 How to Request a Refund

If you believe your situation qualifies, contact us at:
support
Please include:

  1. Order ID
  2. Reason for refund request
  3. Screenshot or description of the issue

We respond to all refund inquiries within 3 business days.

⚖️ Legal Notice

By purchasing any product from DataPulse Retrieval, you agree to this refund policy and waive any right to dispute charges where product delivery has been confirmed.

We reserve the right to update this policy without prior notice.

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